Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
When you visit zablon.in or make a purchase, we collect certain information to fulfill your order and improve your shopping experience:
- Personal Information: Name, email address, phone number, shipping address, and billing details provided at checkout.
- Payment Information: Payment details are securely processed through Razorpay and are never stored on our servers.
- Usage Data: Pages visited, time spent, device type, browser information, and referring URLs to help us improve our website.
- Cookies: We use essential cookies for authentication and cart functionality. Analytics cookies help us understand website usage.
2. How We Use Your Information
- Process and fulfill your orders, including delivery and customer communication.
- Send order confirmations, shipping updates, and delivery notifications.
- Improve our website, products, and customer service experience.
- Prevent fraud and ensure the security of transactions.
- Send promotional communications (only with your explicit consent; you can unsubscribe at any time).
3. Data Protection
We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted through Razorpay's PCI DSS compliant payment gateway. We do not store credit card numbers or payment credentials on our servers.
4. Third-Party Services
We use the following third-party services to operate our business:
- Razorpay: For secure payment processing.
- Supabase: For secure data storage and authentication.
- ImageKit: For optimized image delivery.
- Vercel: For website hosting.
Each service has its own privacy policy governing how they handle your data.
5. Your Rights
Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for data processing at any time.
- Lodge a grievance with the Data Protection Board of India.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for a minimum of 8 years as required by Indian tax regulations.
7. Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: privacy@zablon.in
Website: zablon.in/contact